Privacy Policy
Last Updated: January 2024
At Sun Whispers, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this policy carefully.
Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include:
• Personal information (name, email address, phone number)
• Profile information (photos, biographical details, relationship histories)
• Payment information (processed securely through Stripe)
• Search queries and connection requests
• Communications with other users
• Content you upload (photos, stories, memorial tributes)
How We Use Your Information
We use the information we collect to:
• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Help you find and connect with people from your past
• Generate personalized daily messages and inspirational content
• Monitor and analyze trends, usage, and activities
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
• With your consent or at your direction
• With service providers who perform services on our behalf
• To comply with legal obligations
• To protect the rights, privacy, safety, or property of Sun Whispers, you, or others
• In connection with a merger, acquisition, or sale of assets
Data Security
We take the security of your data seriously and implement appropriate technical and organizational measures to protect it:
• All data is encrypted in transit and at rest
• We use secure, industry-standard protocols
• Regular security audits and penetration testing
• Access to personal data is restricted to authorized personnel
• We maintain incident response procedures for potential breaches
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
• Access: Request a copy of your personal data
• Correction: Request that we correct inaccurate information
• Deletion: Request that we delete your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications
To exercise these rights, please contact us at privacy@sunwhispers.com
Cookies and Tracking
We use cookies and similar tracking technologies to:
• Keep you logged in
• Remember your preferences
• Understand how you use our services
• Improve your experience
You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our services.
Children's Privacy
Sun Whispers is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Sun Whispers
Email: privacy@sunwhispers.com
Address: San Francisco, CA